If an account has more than one location, I'd like the location variable to be available to input into the SMS, rather than the business name.
The business could be something generic, like "X Agency" (which the customers have never heard of). but the SMS going out is to review "John's Pizza" (a customer of X Agency).
The customer has never heard of X Agency, yet that's the only kind of variable available in the SMS template.
I'd like the team to add "location" as a variable to the SMS template creator for this reason.